Frequently asked questions

If you can't find your answers here, feel free to chat us and we'll respond within minutes!


How does factoring work?

When you factor the invoice, we reserve 10% of the invoice amount until the shipper pays. We pay your carriers first and then the remaining advance goes to you. When the shipper pays, we pay the remaining minus our fee.

Do I have to factor everything?

No, you can decide on each invoice if you want to factor. Even if you don't factor, we provide payment processing for free.

We debit your account a day before the carrier payment is due and credit your account when we collect from your customer.

How fast do you pay?

Jobs submitted before 12pm (noon) Eastern Time will be scheduled for funding the next business day, provided there are no issues. Please see the table below for payment options and speed.

What are your payment options?
Same-day ACH Free Arrives by end of business day
Wire Transfers $3 Arrives in a few hours
EFS Money Codes $3 per code 24/7 payments
What do I need to work with Axle?

If you have a valid MC number and operating authority, you're probably set. No one is too small or large. Apply online today and get an instant approval.

How long does it take to approve a new shipper?

We can approve shippers in 12 hours. After approval, new shippers will be sent a Notice of Assignment. We can send advances as soon as they acknowledge the assignment (Usually within 48 hours.).

Can I extend trade credit to high volume shippers?

Yes! Want to create a competitive advantage and attract more shippers by letting them pay in 30+ days? Let us know and we can set up a custom program that works for you.

How do I get started?

Just fill out our 5 minute online application and we can get you set up right away.

Ready to get started?

Sign up today with our quick online application.

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205 Hudson St, 7th Floor
New York, NY 10013